KUCHING: Utilities Minister Dato Sri Dr Stephen Rundi Utom and Assistant Minister of Rural Electricity Dr Abdul Rahman Junaidi joined the senior management team of Sarawak Energy Berhad (SEB) at an event to mark the addition of two new high-performance mobile generator sets to the corporation’s fleet at Menara Sarawak Energy here on Wednesday.
Dr Rundi said he was pleased that the state’s power utility company continued to focus on enriching customer experience through constant innovation, interface growth and minimising customer inconvenience for SEB’s 650,000 customers across the state.
“I understand that these high performance 500kVA mobile generator sets were purchased as part of the company’s continued focus on improvement and innovation in customer service delivery, and for fast deployment during planned and emergency shutdowns,” he said, and applauded SEB’s commitment to excellence in customer service and to ensure reliable electricity supply for its customers throughout Sarawak.
SEB’s utility and retail subsidiary Sesco recently added two new purpose-fit trucks with mounted 500kVA generators to its fleet of 14 sets throughout the state.
The low emission mobile generators are the first to carry SEB’s branding identity with the ‘Power to Grow’ tagline. The new livery also includes the customer care hotline for greater awareness of how to reach out to SEB.
The new generator sets are stationed in Kuching and Miri respectively as an alternative electricity source during planned and emergency shutdowns, and will be used to enhance the power utility’s services and response time.
Representing SEB at the ceremony were group chief executive officer Sharbini Suhaili, group chief operating officer Lu Yew Hung, executive vice-president for Corporate Services Aisah Eden, Sesco chief executive officer Lau Kim Swee and members of Sarawak Energy senior management team.
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